In these uncertain times, it’s never been more important to make smart business decisions that will lead to cost savings and improved efficiency.

Many businesses are looking at their budgets and making cuts accordingly to manage the effects of COVID-19, including their IT budget. Yet the shift to flexible working – perhaps now a permanent arrangement for many small businesses – means that reliable and effective IT Support is paramount.

Whilst businesses can look to cut costs by seeking cheaper IT solutions (not recommended!), a more effective option is to consider outsourcing IT to a specialist outsourced IT Support provider. But is this right for you?

 WHAT ARE THE DRAWBACKS OF AN IN-HOUSE IT DEPARTMENT?

•  The average salary of an IT Manager is £38,366 (Source: Payscale.com). With recruitment costs and employer contributions, that will easily mean an initial £50,000 outlay in the first year.
• Recruitment is a time-consuming and expensive process. Candidates could ask technically complex questions back or use technical jargon that you might not quite understand (half the time they’re just showing off by the way!). But ultimately you could find yourself making the wrong decision and 9 months down the line you’re contemplating going through the whole process again as things just haven’t worked out.
• You’d still be reliant on that one person, who has holidays and the odd day off sick – during which time you’ve no cover whatsoever.

 WHAT’S THE ALTERNATIVE?

 Outsourcing your IT Support has a wealth of benefits, including:

• Cost-effectiveness
• Fast response times
• Years of Specialist IT expertise
• Increased security

 
But where to start? Googling “IT Support Yorkshire” results in 158 million results. Where do you start? What do you need? Are they any good?
 
Outsourcing, therefore trusting another company, with something that is pretty much fundamental to your business, is quite a scary process to undertake. Read any of the marketing blurb from those Google results and they’ll all tell you they’re the best, most cost effective and proactive support company in the world. So, how and where do you start?
 
The first step is to decide what you want from an outsourced it support company. Is it just a ‘break fix’ solution you want, or do you want someone who will advise you and help you to make the most out of your IT?  Who will not just fix problems, but look at the root cause and actively work with you to drive issues down? No matter the size or shape of your business, you’ll undoubtably want your IT to reduce costs, increase productivity and push up profitability.
  
Selecting the right IT Support partner can give your business a HUGE boost and provide you, effectively, with an IT Director and a fully functioning IT Department for potentially less than it costs to employ one person. They don’t take time off or ring in sick, they don’t leave – meaning you need to go through the recruitment process again!

WHY CHOOSE MTECH FOR YOUR OUTSOURCED SUPPORT?

At MTech, we’re passionate about providing exceptional IT advice and support to businesses across Yorkshire and the UK. Our focus is on what we can do to benefit your business as a whole, and our combined knowledge and expertise means we can offer our customers the very best solutions to maximise profitability, efficiency and sustainability.

Find out more about our IT Support here.