Our Help Desk; manned by our friendly, knowledgeable team, isn’t just about resolving your IT issues. We provide you with the advice you need to help prevent issues recurring, which will keep your systems running smoothly.
Constantly monitored and tracked, with full management reporting available, MTech's support service is backed up by comprehensive SLA's and we constantly analyse tickets to help drive down underlying issues.
We make logging issues and job tickets easy.
You can call, email or go online to log a ticket on any issue you might have. Using our new chat feature, we aim to respond to any of your queries quicker than ever before to ensure a prompt and satisfactory resolution is found, keeping you up to date with the progress all the way.
Our Help Desk will make life easier for you by sorting problems as, and ultimately, before they happen.